Error Code 1392-28 while installing office 365/2013
Error Code description :
Microsoft Office error code 1392-28 generally is due to an existing installation of the Microsoft Office suite in your computer. This error is applicable to all the versions of Microsoft Office 365 and Microsoft Office 2013.
Error code 1392-28 can occur if there’s a problem installing the 64-bit version of Office, if temporary files are causing a conflict, or if a previous install of Office failed.
How to Fix Install Error Code 1392-28 :
Before you try the steps below, close the error message, restart your computer and try installing Office again. You should also check your updates to make sure all critical updates are installed on your computer
1. Click on Start menu and then select Control Panel.
2. Launch Programs and then click on Programs and Features.
3. Now, scroll and select the Office product and click Change at the top of the Window.
4. Then, click on Quick Repair and wait till the Office program is repaired.
5. If the above steps did not help fix the issue, it is required to uninstall the office products and then install it again..
Windows 8 / Windows 8.1
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and then hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
>> Now try to Install Office program and check if the issue ( Error code 1392-28 ) persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
Enter Microsoft account details to verify the product key
Step 3 :
Select the language and click install to start the installation
Step 4 :
Now office is installing on your computer
Step 5 :
Now office was installed successfully
If the issue ( Error Code 1392-28 ) persists after installing the Office 2013/ 365,
There might be an issue with system registry settings, configuration files or temporary files.
It is strongly recommended to have check on your computer by the technical support member,
Click on the Image below to Initiate the chat with our Technical Expert
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