Error code 30038-4 when installing Office 365/2013
Error Code 30038-4 Description :
You might see error code 30174-4, 30125-4, or 30038-4 if your antivirus software package, firewall, or proxy settings forestall you from putting in workplace. To resolve the matter, briefly shut down your antivirus software package, firewall, or proxy settings, install workplace, and so flip the settings back on.
How to Fix Install Error Code 30038-4 :
Please follow the steps mentioned below to fix Error 30038-4 :
Before you try the steps below, close the error message, restart your computer and try installing Office again. You should also check your updates to make sure all critical updates are installed on your computer.
If you need any further assistance in following the instructions please Initiate the Chat with our technical expert.
Temporarily turn off antivirus software
If you need information on how to turn off your antivirus software, check the manufacturer’s website for information. If you don’t know which antivirus is on the computer and follow these steps:
- Open Control Panel.
- Click System and Security.
- Under Action Center, click Review your computer’s status and resolve issues. (In Windows 7, click Review your computer’s status.)
- Click Security to find the name of the antivirus software
Temporarily turn off proxy settings
If you need to install Office on your work computer, your best bet is to do it while you’re at work. If you need to install Office from home, try turning off your proxy settings before you start.
- Go to Control Panel, and open Internet Options.
- Click the Connections tab, and then click LAN settings.
- If the box next to Use a proxy server for your LAN is checked, uncheck it
Turn Windows Firewall on or off
You shouldn’t turn off Windows Firewall unless you have another firewall turned on. Turning off Windows Firewall might make your PC (and your network, if you have one) more vulnerable to damage from worms or hackers.
Open Windows Firewall by swiping in from the right edge of the screen, tapping Search (or if you’re using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering firewall in the search box, and then tapping or clicking Windows Firewall.
Tap or click Turn Windows Firewall on or off . Administrator permission required You might be asked for an admin password or to confirm your choice.
Do one of the following:
Tap or click Turn on Windows Firewall under each type of network that you want to help protect, and then tap or click OK.
Tap or click Turn off Windows Firewall (not recommended) under each network type that you want to stop trying to protect, and then tap or click OK.
If the issue persists uninstall the program and try to re-install
Windows 7 :
- Click Start > Control Panel > Programs > Programs and Features.
- Click the Office program you want to repair, and then click Change.
- Do one of the following:
- In Office 2010, click Repair > Continue.
- In Office 2013, click Quick Repair.
Windows 8 :
1. Press the Windows logo key + X to see a list of commands and options.
2. Click Programs and Features.
3. Click the Office program you want to Remove.
4. Do one of the following:
> In Office 2010, click Remove > Continue.
> In Office 2013, click Uninstall.
You might need to restart your computer after uninstall is complete.
>> Now try to Install Office program and check if the issue ( Error code 30038-4 ) persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
Enter account details to verify the product key
Step 3 :
Select the language and click on install to start the installation
Now office is installing on your computer
Installation was successfully completed
If the issue ( Error Code 30038-4 ) persists after installing the Office 2013/ 365 ,
There might be an issue with system registry settings , configuration files or temporary files.
It is strongly recommended to have check on your computer by the technical support member,
Click on the Image below to Initiate the chat with our Technical Expert:
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