solution for office 365 error 1392-28

Error Code 1392-28 office 2019

Error Code 1392-28 while installing office 365/2013

error code 1392-28

Error Code description :

Microsoft Office error code 1392-28 generally is due to an existing installation of the Microsoft Office suite in your computer. This error is applicable with all the versions of Microsoft Office 365 and Microsoft Office 2013.

Error code 1392-28 can occur if there’s a problem installing the 64-bit version of Office, if temporary files are causing a conflict, or if a previous install of Office failed.

How to  Fix Install Error Code 1392-28 :

Before you try the steps below, close the error message, restart your computer and try installing Office again. You should also check your updates to make sure all critical updates are installed on your computer

Windows 7

1. Click on Start menu and then select Control Panel.

2. Launch Programs and then click on Programs and Features.

3. Now, scroll and select the Office product and click Change at the top of the Window.

4. Then, click on Quick Repair and wait till the Office program is repaired.

5. If the above steps did not help fix the issue, it is required to uninstall the office products and then install it again..

Windows 8 / Windows 8.1

1. Press the Windows logo key and the letter R to launch the Run window.

2. Enter the command “control” and the hit Enter.

3. Then, select Programs and Features.

4. Now, scroll and select the Office product and click Change at the top of the Window.


You might need to restart your computer after uninstall is complete.

>> Now try to Install  Office program  and check if  the issue ( Error code 1392-28 ) persists <<

Step 1 :

Go to and enter your product key.

fehler code 1392-28

Step 2 :

Enter Microsoft account details to verify the product key

office 365 error code 1392-28

Step 3 :

Select the language and click on install to start the installation

office 2013 error code 1392-28

Step 4 :

Now office is installing on your computer

microsoft office error code 1392-28

Step 5 :

Now office was installed successfully

solution for office 365 error 1392-28

If the issue ( Error Code 1392-28 ) persists after installing the Office 2013/ 365,

There might be an issue with  system registry  settings , configuration files or temporary files.

It is strongly recommended to have check on your computer by the technical support member,

Click on the Image below to Initiate the chat with our Technical Expert


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