Error code 2-13 while installing Office 365/2019
Error Code 2-13 Description :
Microsoft Office error code 2-13 generally is due to an existing installation of the Microsoft Office suite in your computer. This error is applicable with all the versions of Microsoft Office 365 and Microsoft Office 2013.
Error code 2-13 can occur if there’s a problem installing the 64-bit version of Office, if temporary files are causing a conflict, or if a previous install of Office failed.
How to Fix Install Error Code 2-13 :
1. Click on Start menu and then select Control Panel.
2. Launch Programs and then click on Programs and Features.
3. Now, scroll and select the Office product and click Change at the top of the Window.
4. Then, click on Quick Repair and wait till the Office program is repaired.
5. If the above steps did not help fix the issue, it is required to uninstall the office products and then install it again…
Windows 8 / Windows 8.1
1. Press the Windows logo key and the letter R to launch the Run window.
2. Enter the command “control” and the hit Enter.
3. Then, select Programs and Features.
4. Now, scroll and select the Office product and click Change at the top of the Window.
You might need to restart your computer after uninstall is complete.
>> Now try to Install Office program and check if the issue ( Error code 2-13 ) persists <<
Step 1 :
Go to office.com/setup and enter your product key.
Step 2 :
Enter Microsoft account details to verify the product key
Step 3 :
Select the language and click on install to start the installation
Step 4 :
Now office is installing on your computer
Step 5 :
Installation getting things ready
Step 6 :
Now office was installed successfully
If the issue ( Error Code 2-13 ) persists after installing the Office 2013/ 365 ,
There might be an issue with system registry settings , configuration files or temporary files.
It is strongly recommended to have check on your computer by the technical support member,
Click on the Image below to Initiate the chat with our Technical Expert
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